Frequently Asked Questions

Everything you need to know about our award-winning timepieces.

What makes CIGA Design watches unique?

CIGA Design focuses on original aesthetics and mechanical transparency, winning multiple Red Dot and GPHG awards for our innovative 'hollow' design philosophy.

How long does shipping take?

Standard international shipping typically takes 7-15 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization.

Do CIGA Design watches come with a warranty?

Yes, all our timepieces include a 2-year limited warranty covering manufacturing defects and movement issues under normal use conditions.

Are these watches water-resistant?

Most of our models feature 3ATM or 5ATM water resistance, making them suitable for daily activities like hand washing and light rain, but they are not intended for swimming or diving.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping destination.